We wanted to add an air conditioning section to our existing furnace in the attic. Joe from Giant came through with a quote for all Carrier products and a reasonable price. Joe explained the job clearly. We noted all 5-star ratings and decided to give him the job, even though he is in business only for a couple years. His crew came through and did the entire job in 2 days, it was efficient and clean. The system worked and passed city inspection with very minor changes, mainly to the labeling of electrical wires. I am happy with the result, and will recommend Giant to anyone who wants to add AC to an existing furnace system.
In December, Joe and his team did a prompt and professional installation of a high efficiency Carrier heat pump (with a gas furnace backup for the few cold nights around here). His bid was very competitive and he offered us several good options before we settled on a system. So far the heat pump is doing a wonderful job at keeping us comfortable at a lower total energy cost than our aging furnace was. And we are looking forward to finally having A/C this summer. Anyone replacing a furnace around here should consider a heat pump and going with Joe and Giant would be a wise move.
Joe showed up on time for our appointment and was able to provide professional assessments with courtesy. He conformed with COVID protocols and used shoe cover without me reminding him. He's also very honest and straightforward with pricing and project timeline. I would recommend this local business to anyone who need it! Thanks!
We hired Joe at Giant HVAC to install an A/C unit. The team was very professional, fast, polite and thorough. The quote we got was very competitive. Better than 4 other we contacted. Highly recommended.
We got quotes from over a dozen different HVAC companies in the east bay to install a mini-split air conditioner in our loft. Some of the vendors we spoke with told us our project was "too hard" because of our building's layout. I'm glad we were eventually referred to Giant because Joe and his team aren't afraid to take on challenging projects, and they have the skills to deliver great results. During the proposal process, we asked a lot of questions and Joe's expertise is what really sealed the deal. He provided thoughtful, detailed responses that helped us to feel confident with the investment we were making in our home. Pricing was transparent, fair, and honest throughout. For the 2.5 day install, the Giant team arrived on-time, were exceptionally polite, and kept their workspace tidy. We appreciated how diligently they followed COVID precautions in order to keep everyone safe. We're very happy with the result. After living in Oakland without a/c for over 15 years, we finally have some cold air for these increasingly hot summer days!
simple changes that would improve the efficiency in cooling and heating my 50 year old house. The bid was very reasonable and Joe took care of all the necessary permits. It’s been two months and my family is thrilled with how well the unit works. Joe is easy to work with and listens to the customers wants.... I wouldn’t hesitate to use Giant HVAC again, and I’ve already recommended them to a few friends. Total pros!!!
Joe is a hard worker and has a lot of industry knowledge. I recommend Giant HVAC because they did a great job on my mini split install and for a reasonable price.
Had issues with my AC. JoJo was very professional and provide great assistance over the phone. I have two kids and my wife wanted to make sure with all the COVID-19 precautions that JoJo was able to meet those standards. JoJo listed out what he had for safety measures and gave detailed description on how he would accomplish the task end to end. Those details my wife did not hesitate to request his service. JoJo came on time and was in and out. Pleasant experience during these crazy times.
With summer coming up and a new baby on the way, we knew March was the best time to get central cooling installed, since our wall unit didn't quite cut it during the last summer. I reached out to a few different vendors to get cost comparisons. Joe was responsive and quickly set a date with me for the initial walk through. For all of our meetings including the initial quote, he was reliable and timely. We saw from the initial walk-through that he was knowledgable; he asked great questions and brought up useful considerations for us to think through. We felt confident about his experience and expertise in working in this field. And, his pricing was very competitive as well. After signing the contract with him, he estimated 2 days of work, and got all work done by the early afternoon of the 2nd day. He helped partner with us for the city inspector who came through as well, which we very much appreciated. We had a great experience with Joe and his team. Joe is a proactive communicator who demonstrates his expertise through his work and thoroughness. He's always forthcoming and honest. We would work with him again and strongly recommend him for the great work in our AC installation.
Joe and his crew do great work. outstanding workmanship, They clean up as they go, they are polite. Competitive pricing. Giant HVAC had our AC installed in one day, amazing!!